We have tried to answer most of the frequent questions but if you are looking for something that's not covered here then please just Contact US
Sizing Guide for Collars and Leads
Discover this helpful guide on choosing the right collar for your pup.
Why are your products more expensive than standard pet store brands?
Our products are premium US brands like West Paw, Lupine Pet, and Fluff & Tuff—designed for durability and safety. They last significantly longer than cheaper alternatives, making them better value in the long run. Plus, every product is tested by our own dogs before we stock it.
What if I order the wrong size?
No problem! We accept returns and exchanges within 30 days of purchase. We provide detailed sizing information on every product, but if you're unsure, just reach out and we'll help you choose the right fit.
Or check out the various guides on sizing
How do I know these products will work for my dog?
Every product we sell has been tested by our pack of dogs, ranging from small Pomeranians to large Irish Wolfhounds. We only stock items that pass our durability and value tests. Plus, 60% of our customers are repeat buyers—they trust us because the products work.